You can contact the Help Desk at 341-HELP if you need assistance with using Blackboard. You can also submit an online Help Request at http://help.mst.edu.
Please have one of the following pieces of information ready when contacting the Help Desk. Support analysts will be able to provide better assistance if they have one of the following:
Course ID -- The course ID for a Blackboard course is a unique identifier. Here is a typical example of a course ID:
MST-TCHCOM-404-1A-72904-FS2008
Reference Number -- The reference number for a course is a unique identifier the Registrar uses to identify courses. The reference number can be found inside the course ID for a Blackboard course. Reference numbers are recycled from semester to semester--i.e. reference numbers will change each semester for the same course.
MST-TCHCOM-404-1A- 72904 -FS2008 ("72904" is the reference number for this course)